Charlotte is the office manager of Bayou Animal Clinic. She attended the University of Southern Mississippi, and is married to Dr. Garcia. They have two children, Karri and Gene. Karri Head lives in St. Petersburg, Florida, and works at a private shelter. Gene works at Bayou Animal Clinic as a technician.
They also have 4 grandchildren. Karri's children are Connor and Sarah. Gene's children are Zoey and Eugene A. Garcia V (called Quinn), and another is on the way. Charlotte is involved in several different areas with her son's baseball teams.
They have two dogs, Dolly, a Bloodhound, and Ollie, a Dachshund.